Taxing gatekeepers~I
By 2016-17, Facebook had designed a business model that aimed at maximising the ‘user engagement’, that is how much time users spent on their platform, and started collecting data on what they liked and shared.
Meta-owned WhatsApp banned over 67 lakh bad accounts in India in the month of January, in compliance with the new IT Rules 2021.
Between January 1-31, the company banned “6,728,000 accounts”. About 1,358,000 of these accounts were proactively banned, before any reports from users, WhatsApp said in its monthly compliance report.
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The most popular messaging platform, which has over 500 million users in the country, received another record 14,828 complaint reports in January in the country, and the records “actioned” were 10.
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“Accounts Actioned” denotes reports where WhatsApp took remedial action based on the report and taking action denotes either banning an account or a previously banned account being restored as a result.
“This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp, as well as WhatsApp’s own preventive actions to combat abuse on our platform,” according to the company.
In a bid to empower millions of Indian social media users, the Central government has launched the Grievance Appellate Committee (GAC) which looks into their concerns regarding content and other issues.
The newly-formed panel, a move to strengthen the country’s digital laws to tame the Big Tech companies, will look into appeals by users against decisions of social media platforms.
“We are an industry leader among end-to-end encrypted messaging services in preventing and combating abuse. In addition to our safety features and controls, we employ a team of engineers, data scientists, analysts, researchers, and experts in law enforcement, online safety, and technology developments to oversee these efforts,” WhatsApp said in a statement.
In December last year, WhatsApp banned more than 69 lakh bad accounts in the country.
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