Top investor Vijay Kedia on Sunday slammed IndiGo for frequent delays, poor customer service and rude ground staff, as the low-cost carrier suffered a massive outage leading to flight disruptions and ground services being halted across the nation on Saturday.
An IndiGo flight from Jabalpur in Madhya Pradesh to Hyderabad in Telangana was diverted to Nagpur in Maharashtra on Sunday morning following a ‘bomb threat’ on board.
Leading budget carrier IndiGo on Friday said it will resume operations from Terminal 1 at the Delhi Airport from September 2.
For the first time ever there will be direct flight connectivity between north Bengal and south Bengal from 30 August.
India's leading low-cost carrier, IndiGo on Monday announced the introduction of business-class services for the first time since its inception.
The airline in a statement said it has already processed close to Rs 1,000 crore of refunds.
Prior to WestJet, Saretsky was associated with Alaska Airlines from 1998-2008.
'The flight operation shall be restored only after the airline has taken all the necessary punitive action against those responsible for the violation,' it said.
The announcement comes a day after the firm posted its highest ever quarterly net loss at Rs 2,844.3 crore for the first quarter of 2020-21.
Revenue from operations declined 91.9 per cent to Rs 766.7 crore in the quarter under review, compared to the same period a year ago.
