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India

Number of e-services across India increases to 18,500

The number of e-Services across India has increased in 2024 to 18,500, 74 per cent of the total services being delivered as e-Services. This has come to the fore during a meeting convened by the Department of Administrative Reforms and Public Grievances (DARPG) with Right to Services (RTS) chief commissioners and commissioners from states/Union Territories (UTs) for exchange of best practices and improve service delivery by promotion of e-services to bring citizens and government closer using technology.

Those Who Do~II

The real development story is an aggregate of initiatives in thousands of clusters led by extraordinary people, few of them known and the vast majority of them unknown.