Centre urges online platforms to refrain from ‘dark patterns’
Secretary in the Department of Consumer Affairs advised online platforms to not engage in ‘unfair trade practices’ to manipulate consumer choice and violate ‘consumer rights’.
Secretary in the Department of Consumer Affairs advised online platforms to not engage in ‘unfair trade practices’ to manipulate consumer choice and violate ‘consumer rights’.
The CCPA has also written to the Director General, Bureau of Indian Standards (BIS) to take immediate cognizance of the matter and take necessary action.
It alleged that the "exploitation" of the e-commerce business has reached to an extent that lakhs of shops have been forced to close by unethical business practices of e-tailers in India.
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