The Guidelines for Effective Redressal of Public Grievances seek to empower citizens, streamline process, bring greater clarity and focus to redressal of public grievances, the Ministry of Personnel, Public Grievances & Pensions said on Monday.
Criticising the repeated statement of Chief Minister Pinarayi Vijayan, the congress leader said the states had little role in implementing the divisive CAA.
The apex court wants this as a one-time measure to tide over financial crisis
Terms it as a big step towards women empowerment.
