Is AI the Future of HR?
Within the quickly changing business technology landscape, Artificial Intelligence (AI) is beginning to change the game for Human Resources (HR) departments in various industries.
AI can also help students improve student engagement with courses while contributing to better outcomes; however, it can also raise multiple ethical issues.
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Artificial intelligence is transforming the education industry while offering new prospects for enhancing learning and teaching, improving assessment, customising instructions, and increasing equity and access. AI can also help students improve student engagement with courses while contributing to better outcomes. However, like other transformative technologies, it also introduces multiple ethical implications that educators, policymakers, and technologists must address.
Ethical issues with AI in education
AI in education can raise multiple ethical issues. Here’s a look at a few of them:
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Discrimination: AI systems may magnify or reflect prejudices and human biases, resulting in discriminatory or unjust outcomes for specific groups of instructors or students. For instance, AI systems can use inaccurate information that is incomplete or unrepresentative of learners’ diversity. They may also apply algorithms that are not accountable or transparent for their decisions.
Data protection: AI systems may store, process, collect, or share large amounts of sensitive and personal information from students, including biometrics, health information, academic performance, emotions, or preferences. This may compromise their privacy and data protection rights, particularly if the information is used for reasons other than teaching, such as commercialisation, spying, or profiling.
Explainability and transparency: AI systems may operate in complicated ways that are quite difficult to understand or question by stakeholders, teachers, or students. This lack of transparency can lead to mistrust, misuse, and misinterpretation.
Accountability: AI systems may raise concerns about who is accountable or responsible for their conception, creation, establishment, application, and influence on education.
Need to address ethical concerns
It is important to address the aforementioned ethical concerns in education for numerous reasons. Some of them are:
Strategies to address ethical concerns
The writer is a professor of operations management at FORE School of Management, New Delhi
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