The Chhatrapati Shivaji Maharaj International Airport in Mumbai and has been ranked the World’s Best Airport for the Airport Service Quality Awards 2017 for superior customer experience, an official said.

While, Delhi International Airport Ltd (DIAL), a GMR led consortium announced that Delhis Indira Gandhi International Airport (IGIA) has become the worlds number one airport in the highest category – over 40 million passengers per annum (MPPA) – as per Airports Council International (ACI) – ASQ 2017 rankings.

Chhatrapati Shivaji Maharaj International Airport led by a consortium with the GVK group as its lead member took to Twitter saying, “We are truly honoured to be World’s No 1 Airport. We thank all our stakeholders for making this possible”.

We are truly honoured to be World’s No 1 Airport. We thank all our stakeholders for making this possible. #MumbaiAirportWorldNo1 pic.twitter.com/CpBdZa5au8

— CSIA (@CSIAMumbai) March 7, 2018

While, Delhi and Hyderabad Airports were ranked No 1 in their respective categories.

With 63.5 million passengers flying through the Delhi airport, it has surpassed Changi, Incheon and Bangkok airports in terms of passenger growth. It is now the seventh busiest airport in Asia and among the top 20 busiest airports across the world, the statement said.

The Indira Gandhi International Airport took to Twitter saying, “We’re pleased to announce that #DelhiAirport has been adjudged as the world’s no. #1 airport by @ACIworld in the Highest Category of above 40M passengers. Congrats to the entire team and thanks to all our passengers who have made this feat possible for us! “.

While Hyderabad Airport was adjudged World’s No 1 Airport in 5-15 million passenger capacity category.

We’re pleased to announce that #DelhiAirport has been adjudged as the world’s no. #1 airport by @ACIworld in the Highest Category of above 40M passengers. Congrats to the entire team and thanks to all our passengers who have made this feat possible for us! #WorldNumber1Again pic.twitter.com/po2moRkr5A

— Delhi Airport (@DelhiAirport) March 6, 2018

Your appreciation made your airport “World’s No.1 Airport” again! As per the @ACI_ASQ Passengers Survey 2017#worldno1again #AirportServcieQuality #rgia #rgiahyd #BestAirport #AirportQuality #PassengerIsPrime pic.twitter.com/ffvTbI3BQ6

— RGIA Hyderabad (@RGIAHyd) March 6, 2018

The award was announced by the Airports Council International (ACI), which represented 1,953 member airports in 176 countries.

The selection of the Mumbai Airport was made on the basis of a worldwide programme in which passengers were surveyed across airports for their feedback on 34 key performance indicators.

These included service parameters, airport access, check-in, security screening, restrooms, stores and restaurants — which contribute to satisfying travellers’ needs.

“We are delighted to be conferred with this award. In 2007, when we had taken over the complete operations of the airport, the ASQ score was 3.53 and in a decade we have got it to hover around 4.99 out of a maximum 5,” said G.V.K. Reddy, founder-chairman of GVK Group which manages the airport.

The GVK-Mumbai International Airport Ltd is a public-private-partnership joint venture between the GVK-led consortium and Airports Authority of India.

(With agency inputs)