The help desk for undergraduate admissions at Delhi University remained closed on Friday, causing a great deal of inconvenience to admission seekers who were seen returning disappointed without having their grievances settled. The DU help desk is supposed to be a single window to address all grievances related to admissions.

It was closed to protest the alleged misbehavior of a student leader with members of the grievance committee over an admission-related grievance. Admission seekers paid the price in this dispute between the varsity administration and student leaders.

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Many students who visited the conference centre in DU’s north campus said the closure of the help desk without prior notice at this crucial juncture may affect their careers, as they might not get admission if their grievances are not redressed. Admissions against the fourth cut-off list announced on 12 July will be over on 15 July. Only one day is left for settlement of grievances.

Madhu, who came from Jharkhand, was as clueless as Divya and Richa from Delhi. Pragiti from Nepal also found herself in a helpless situation.  A young boy who did not wish to be named said he had to settle a problem related to fees, which has been sorted out at the level of the college and now requires to be resolved by the help desk.

However, though the help desk was closed, officials including Deputy Dean Students Welfare Amrita Bajaj and Gurpreet Singh Tuteja were seen helping the aspirants. They were counseling and helping the aspirants settle their grievances.