There were the good old cycle rickshaw days, where the rickshaw could be hailed almost from the doorstep and would always drop one back at the doorstep. This would mostly happen in the small towns or in lesser developed cities. Then came the auto rickshaws and then the e-rickshaws. Mostly we can’t hail them from our doorstep and many a times they don’t drop you at the door step.

With the cities expanding and aspirations of our young population on the rise, few would like to drive the auto / e-rickshaws. They may demand more respectable jobs. Also with smartness being introduced in the cities, the chaos created by these modes of transport may have to be dispensed with.

Also rising is the population of seniors. Children are becoming more mobile for their activities like sports and tuition, and our differently abled people aspire for inclusive public systems.

What we need is an ably managed last mile transport that is caring, that is smart, that does not pollute, and that works on renewable energy, and so on. Our cities are crowded so we do not need hi speed last mile transport. What we need is a no frill, small footed (read footprint) electric/solar transport that moves around slowly in a defined ‘cell’.

Definition of a CELL could be a locality which is connected by metro and public buses. This locality is bounded or defined by a name. It has its own nervous system (read by lanes and labyrinths) and the last mile transport needs to cover each of these by lanes.

A very thoughtful user centric design needs to be created which caters to the stereotypes and behavioural pattern of our target audience (mainly seniors, children and differently abled) it should move in a designated narrow path and should be constantly on the move. Ideally it should be an electric vehicle with solar charging and should be able to accommodate at least 8-10 adults. It should be an App based connected vehicle with several well-articulated smart features.

Last mile transportation will also mitigate several problems related to chaos on roads, crowded parking spaces and pollution. We cannot blindly follow the benchmarks of other countries. It is imperative that Indian demography and behavioural patterns are unique, with verycomplex population dynamics. With the development of smart cities gaining momentum, it is an opportune time to develop our own last mile system that works consistently. We have to create a no-frill, frugal design that enhances our roadscape and is kind to our environment and people.

It is suggested that a template is created for dry run. During the dry run, we should refine the design to the hilt while plugging all gaps. After perfecting the system, it could be replicated across the city. To cater to the unique requirements of regions, small/big cities, one can follow the 80/20 principle, where 80% of the design is fixed and 20% is open for customisation.

In a recent survey,  a majority of people have rated transport as a top issue for the smart cities. Great transport system is the real identifier of smart cities. Last mile will show the empathy of the government towards people’s needs and solve many problems.

(The writer is Founder & CEO of Desmania, Industrial Design Studio)