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How has AI changed the horizon of management education?

Artificial Intelligence (AI) has emerged as a transformative force enhancing education with industry interface.

How has AI changed the horizon of management education?

Image Source: Freepik

Artificial Intelligence (AI) has emerged as a transformative force enhancing education with industry interface. It has transformed learning experiences by adding pinnacles to pedagogical tools in holistic management education. Traditionally rooted in theoretical knowledge and published academic case studies, all business schools are now embracing AI to better equip students for the rapidly evolving corporate landscape. In the real world where data, automation, analytics and intelligent decision-making are at the forefront, the impact of AI-driven innovations is phenomenal not only in industry interface but also in education. The key benefits of AI in management education can be summarised:

AI-driven personalisation in learning

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AI has contributed to management education as it has the inherent ability to personalise learning. Students today come with varying strengths, weaknesses, and learning preferences. AI-powered platforms are able to track individual learning patterns, adapting the content to meet the requirements of the student’s pace and understanding. This allows students to tackle complex management concepts at their own pace, ensuring no one is left behind. AI has been transforming education as envisaged therein.

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Data-driven decision-making skills

As businesses increasingly rely on data to drive decisions, education has shifted its focus towards teaching students how to analyse and interpret vast datasets. Tools like Tableau and Power BI are now integral to business school curricula, allowing students to learn how to apply AI for predictive analysis, customer segmentation, and even supply chain optimisation. These are essential skills in today’s data-driven corporate environment.

Experiential learning through simulations

AI-powered simulations are taking experiential learning to the next level. These simulations allow students to immerse themselves in real-world business scenarios—whether it’s running a virtual company or managing a crisis. The benefit? They can experiment with decision-making in a risk-free environment.

Data and learning analytics: By analysing the data of online portals, classroom attendance and grades can be monitored.

Classroom teaching: AI tracks student behaviour and engagement and thereby adapts automated grading and assessment tools.

Virtual assistants and chatbots: Reminds prescribed deadlines; thereby, enhancing engagements.

Game learning and role-play: Adaptive learning adds to greater impact. Interdisciplinary and multidisciplinary learning break the barriers between curriculum and subject course outlines.

Predictive analytics: Help career services departments forecast industry trends, enabling students to prepare for roles that will be in demand in the future.

Enhancing, not replacing human intelligence

Despite its remarkable capabilities, it’s important to remember that AI is not meant to replace human intelligence but to enhance it. While AI tools can improve decision-making and efficiency, skills like creativity, critical thinking, and emotional intelligence remain irreplaceable. Future managers must learn to use AI as a complement to their innate abilities, ensuring that technology serves humanity and not the other way around.

Business schools are emphasising this balance, teaching students not only how to leverage AI, but also how to apply it ethically and responsibly. It’s about using AI to augment human decision-making, not replace it.

Ethics and responsible AI

With AI becoming increasingly integrated into management education, there is a growing need to teach ethics and responsibility in AI usage. Further, educators must not only understand AI’s capabilities but also its limitations and ethical implications. As AI becomes a powerful tool in shaping business decisions, it is also crucial that students are equipped with the knowledge to use AI responsibly and judiciously.

Business schools are now incorporating modules on AI ethics, data privacy, and the societal impacts of technology into their curriculum, ensuring that graduates are not only tech-savvy but also become conscientious leaders.

Cybersecurity, safety and security: This is the need of the hour and must be well addressed by taking the appropriate precautions. Data privacy concerns, biases in AI algorithms and accessibility issues are some of the biggest challenges.

Academic research: It analyses large datasets, resulting in the creation of a reservoir of publication utility.

Challenges and the road ahead

While AI in management education brings manifold benefits; it also comes with its own sets of challenges. The high cost of AI infrastructure, coupled with the need for continuous faculty training, remains a significant barrier for many institutions. Additionally, there’s the risk of over-relying on technology, which might overshadow the human aspects of management education—such as emotional intelligence, interpersonal skills, and ethical judgment.

To address these challenges, a balanced approach is essential. All efforts should be made to complement AI and not replace traditional teaching methods. Educators must evolve into facilitators, helping students leverage AI tools while also nurturing the human qualities that form the foundation of great leadership.

It can be easily deduced that AI has dramatically expanded the horizons of management education, reshaping how students learn, how faculty teach, and how academic institutions operate. From personalised learning and data-driven decision-making to AI-powered simulations and ethical considerations, the impact of AI is profound and far-reaching. Diverse applications will be in consonance with learnings. The integration of AI in management education is not just about adapting to change; it’s about shaping the future of leadership itself.

The writer is a senior professor at Jaipuria School of Business, Indirapuram, Ghaziabad

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