In today’s era, hospitality industry is indeed assuming greater significance and advantageous career provider. Moreover with globalisation gaining acceptance with more and more countries, the hotel management industry is truly becoming global. Today a training course in hospitality management encompasses training in various aspects of the business of hotel travel and tourism related industry. Hospitality management is the part of the service industry that brings more placements, and money than any other sectors.
Courses: A course in hospitality management focuses on the application of management principles in the field of hospitality. It involves not just study but hands-on work in the various operational areas like food production, food and beverage service, front office operation and housekeeping. The course also imparts substantial knowledge about sales and marketing, financial management, human resource management, hotel and catering law, property management, entrepreneurship development, computers, with special focus on tourism studies. Many hospitality management colleges in India offer diploma and degree courses in hospitality management, which help students, acquire all the required knowledge, skills and outlook to efficiently handle the supervisory and management responsibilities in the Hospitality sector.
Eligibility: The Graduation and Post Graduation programme has been thoughtfully designed for those who have recently cleared 10+2 and graduated from any stream. Students who want to make their career in this field must have good communication skills with amiable personality, command over spoken English, and knowledge of a foreign language is an added advantage, but is not compulsory.
Career opportunities: Once you get into the course it will be open doors in national and international industries. After completing Graduation or Post graduation, students can work with five star hotels, National and International airports and cabin crew. Other options include opening your own restaurant, working as an event planner, pursuing career in travel or tourism or can become lodging manager, restaurant manager, casino manager, cruise director, concierge travel agent hotel/motel manager event planner facilities and even manager.
Skills and peculiarity: Today hotel management is considered one of the most glamourous careers. The aspirants must have above average skills in communication and pleasing personality. Since hospitality management involves a high level of customer interaction, those with a natural flair for networking, especially with the corporate clients and customers and with the ability to build a rapport with key decision makers, will do well for themselves in this industry.
Fields of work: Majorly this industry focuses on the need of their customers. Therefore many professional works in different departments like: Hotel managers – The managers are in charge of overall operations of their establishments, controls all the major aspects like finance, services, catering, food quality, decoration, housekeeping etc. Front office manager – Incharge of the work of front end desk, information clerk, receptionists, and other services, coordinate reservations and room assignments Executive chefs – Head the kitchens under whose direction the assistant chef prepares the menu and meal. Food and beverage manager – Looks after the overall work of the catering departments, plans, organises and controls the establishments from small informal dinners to large restaurants. Restaurant and food service managers – Are responsible for inventories and stocks of daily consumption and usage, arranges for equipment maintenance and repairs. Maintain records of working hours, shifts and wages of employees, taxes, etc. Housekeeping department – Responsible for clean, orderly and well maintained ambience of the property. They supervise training, scheduling and the work of housekeeping staffs, room inspection and maintain the cleaning supplies.
Remuneration: After completing graduation, one can get into the industry as a trainee and then be absorbed into various positions after completing the training. The entry level salary of a Hotel Management graduate can be around Rs 20,000 to Rs 30,000 and can increase with growing experience in the field.