Samsung pledges to improve Galaxy S20 camera after complaints from reviewers

The company has already released a pre-launch software update that cites camera improvements. (Photo: IANS)


Samsung has responded to the issue with the camera system on the new Galaxy S20 Ultra, which was pointed by early reviewers. The company says it’s working on an update to improve the camera, though it doesn’t acknowledge any specific problem or confirm when the fixes will be available.

Responding to issues of several reviewers that have discovered on the camera system of the newly launched Galaxy S20 Ultra smartphone, Samsung is readying an update to improve the camera.

The company has already released a pre-launch software update that cites camera improvements. However, this is available only in South Korea, which some are saying starts to address the autofocus issue.

“The Galaxy S20 features a groundbreaking, advanced camera system. We are constantly working to optimise performance to deliver the best experience for consumers. As part of this ongoing effort, we are working on a future update to improve the camera experience,” The Verge quoted Samsung as saying on Wednesday.

It is pertinent to note that Reviews from publications including Input and PC Mag have highlighted that the autofocus system is unreliable. Initial reviews of the Galaxy S20 Ultra have panned it for its poor autofocus performance, aggressive skin smoothening and image processing.

The autofocus issue, in particular, has been a major cause of concern among reviewers as well.

Also, the Galaxy S20 Ultra’s camera system is one of its main selling points, including a huge 108MP sensor and a periscope telephoto lens.

(With input from agencies)