In a significant decision aimed at promoting convenience of pilgrims using the online mode of bookings, Governor NN Vohra, Chairman of the Shri Mata Vaishno Devi Shrine Board, has approved a policy for providing 70 per cent refund to the pilgrims on cancellation of pre-booked online helicopter tickets for travel on Katra-Sanjichhat-Katra Sector and rooms as well as dormitory bookings in the accommodations of the Board.
This policy has become operational with effect from 1 August.
Earlier, there was no provision for refund on cancellation of bookings of Shrine Board accommodations and only 50 per cent amount was being refunded in case of cancellation of helicopter bookings.