WhatsApp may have a tough road ahead in its biggest user-based market, India, as the traders’ body CAIT has demanded a ban on the app over its privacy policy update.
The Confederation of All India Traders (CAIT) has written to the Information and Technology Minister Ravi Shankar Prasad demanding that the government restrict WhatsApp from implementing its new privacy policy or impose a ban on the messaging app and its parent company Facebook.
The CAIT claimed that through the new privacy policy, “all kinds of personal data, payment transactions, contacts, location and other vital information of a person who is using WhatsApp will be acquired by it and can be used for any purpose by WhatsApp”.
It demanded that the”government should immediately restrict WhatsApp from implementing the new policy or put a ban on WhatsApp and its parent company Facebook”, the traders’ body stated.
CAIT said Facebook has more than 200 million users in India and enabling it to access data of every user can pose a serious threat to not only the economy but even to the security of the country.
However, in an email response to PTI, a WhatsApp spokesperson said, “To further increase transparency, we updated the privacy policy to describe that going forward businesses can choose to receive secure hosting services from our parent company Facebook to help manage their communications with their customers on WhatsApp. Though of course, it remains up to the user whether or not they want to message with a business on WhatsApp.”
The spokesperson further said that the update does not change WhatsApp’s data sharing practices with Facebook and does not impact how people communicate privately with friends or family wherever they are in the world.
“WhatsApp remains deeply committed to protecting people’s privacy. We are communicating directly with users through WhatsApp about these changes so they have time to review the new policy over the course of the next month,” the spokesperson added.
An email sent to Facebook seeking comment on the issue did not elicit a response.
CAIT Secretary General Praveen Khandelwal said, “The changed privacy policy of WhatsApp is an encroachment on privacy of an individual and runs against the basic fundamentals of Constitution of India and therefore the CAIT has demanded immediate intervention of the government.”
Apart from India, the update on WhatsApp’s privacy policy has received much criticism from a multitude of users globally.
As a result, rival platforms like Signal and Telegram have reportedly witnessed a sharp rise in downloads in the wake of the development.
Earlier this week, WhatsApp had started rolling out in-app notifications to users about an update in its Terms of Service and privacy policy regarding how it processes user data and partners with Facebook to offer integrations across the social media giant’s products.
It also stated that users will have to agree to the new terms and policy by February 8, 2021, in order to continue using WhatsApp’s service.